{"id":991,"date":"2021-02-24T12:58:34","date_gmt":"2021-02-24T11:58:34","guid":{"rendered":"https:\/\/reehamcoffee.com\/?p=991"},"modified":"2023-01-02T15:08:15","modified_gmt":"2023-01-02T14:08:15","slug":"mehr-service-im-kaffee-grosshandel","status":"publish","type":"post","link":"https:\/\/reehamcoffee.com\/en\/magazin\/mehr-service-im-kaffee-grosshandel\/","title":{"rendered":"More service in coffee wholesale"},"content":{"rendered":"\n
\n \t\t\t\n\t
\n\t \t\t\t
\n\t\t
\n
\n \n
\n
\n

In the digital age, customers' needs are changing in ever shorter periods. More service, more personalization and all that at a faster pace please.<\/p>\n

Their attention span decreases and so does their patience for complex topics. They only scan superficially and quickly discard them if they are not interested.<\/p>\n

Society has definitely become more lazy in thinking and therefore likes to rely on its Smart<\/em>phones. And if something isn't clear, there's the support button. These thought patterns are carried over into their professional lives.<\/p>\n

Business customers are changing, albeit more slowly, their needs towards their B2B partners, suppliers and agencies. The tone is becoming more casual, communication is broadening, and service is expanding.<\/p>\n

As a result, business processes can be made more attractive and modern for all parties involved. And all of this can be done in real time.<\/p>\n

More service = more trust<\/p>\n

But what exactly can be understood by service in this business context? We explain that in this blog post.<\/p> <\/div>\n<\/div>\n\n

\n
\n
\n

Table of contents<\/p>\n